Help Center
Expert assistance for the journey of giving.
For Donors
How do I know my donation is safe?
Every nonprofit on our platform undergoes a multi-step verification process. We track every dollar and require documentation for all expenses.
Can I get a tax receipt?
Yes, tax receipts are automatically generated and sent to your email for all donations made to 501(c)(3) verified nonprofits.
How do I track impact?
Follow any initiative to receive real-time updates, photos, and documentation once milestones are reached.
For Causes
How long does verification take?
Basic verification typically takes 2-3 business days. Project-level verification for large grants may take up to a week.
What documentation is required?
We require proof of legal status, bank verification, and a clear budget breakdown for all initiatives.
Are there platform fees?
empowerKind charges a minimal percentage to cover hosting and verification costs. Fees vary based on campaign type.
Still Need Help?
Our support team is available 24/7 to ensure your kindness reaches its destination.